A Level Results Day
Essential Information For All Year 13s



(Click here to download a PDF copy of this ‘A Level Results Day Essential Information Guide‘ for Year 13s.)



If you used the school postal address as your main contact for UCAS you must advise UCAS of your new contact address – probably your home address? You may also want to change your email address. This can all be done on your Track account.

Track is your key to all communications to and from UCAS. To log in you will need:

  • Your personal ID number (in the format 123-4567-123)
  • Your password

If you have forgotten either of these you can request them using the login reminder service.

RESULTS DAY — Thursday 13 August 2020

We will email you your results at 0800 on Thursday morning.

You can telephone us after 0800 when we will have six or so members of staff here ready to take your calls. The school number is 01747-813111.

If you want to come to the school, we would love to see you, and we’ll be ready for you in the Main House any time after 0800. Please bring your UCAS ID number and password with you.


You MUST use Track; all your Confirmation Decisions and Confirmation Letters are shown on Track:


Track gives access to your individual information on the UCAS website by using your Personal ID number and password. Please note that Track is frozen in the week before Results Day and is not unfrozen until 0800 on 13 August. After that Track is updated continuously throughout the day so you can see changes to the status of your applications.

Staff in university admissions offices work extremely hard to process a vast number of Confirmation decisions quickly. Please use the Track Service whenever possible. It may prevent the need to telephone the university or college.


With either your firm or insurance choice you will receive a letter of confirmation from UCAS, and you will have a confirmation letter on Track. Some of you will receive confirmation of your offer before you actually receive your results. WELL DONE!

If you decide at this point that you have changed your mind and want to apply elsewhere or enter Clearing, you can SELF-RELEASE, using the ‘Decline’ button on Track.

First please watch this video but we would advise that you talk to Mrs Newland or Miss Jacks before you take this step as it cannot be undone!



If you only just missed your grades it is certainly worth trying to contact the university directly to see if they will consider you anyway.

You personally should make that call, not your mum or your gran or the school. Ring the university admissions office – have your UCAS ID and course code to hand, but be prepared to be patient; you will not be the only one ringing.

They may accept you, or they may offer you a place on a different course, in which case you will find a letter outlining all your options on Track.

You don’t have to accept any of these offers and be careful not to be pushed into a course, which may not suit you, just because you want to go to that university.

APPEALS – Urgent Cases

In most years students who narrowly miss their required grades can appeal. However, appeals this year are different: you can ask us to check no administrative error has been made by the school or the board but there are not many other grounds for appeal. You can read the detailed guidance issued by OFQUAL here.

You will receive with your results the most up-to-date information about appeals and the Autumn re-sits being offered this year. There will be staff available at school on results day to advise you on both these things.


Clearing vacancies are shown on the UCAS search pages from 1 July, so if you are feeling unsure about your choices, or nervous about your results, it is a good idea to start early and have a look at what is available. You might not need it but if you do, you will be well prepared.

If you don’t receive confirmation in your firm or insurance choice, do not panic. The Clearing System is there to help you and so are we! You will automatically find that an “Add Clearing Choice” button will appear on your Track Choices screen and you will be given a clearing number.

There are lots of good universities with places on clearing BUT be willing to act fast. If your results are reasonable and you are willing to be flexible you will have a better chance of finding a suitable course.

Clearing is not really intended to be used with deferred entry. On results day, you are not the universities’ priority! You may find it simpler to re-apply.


This is a new service for 2020. There is more information on the UCAS website and it is a system that is designed to make it easier for you to find courses in Clearing that may be interesting to you., please see:


More information on the Clearing system and how it works can be found here:



This is for students who have exceeded the conditions of their conditional firm offer. If you fall into this category (well done!) you have the option to find an alternative place at another university, while retaining your confirmed place.

This does not apply to confirmed insurance offers. If you think you may be eligible for Adjustment, please talk to us on Results Day to discuss how to go about it.


Requests to change course, defer your date of entry or change your point of entry should be made direct to your university.


If you decide that you want to re-apply or post apply, please contact Mrs Newland or Miss Jacks by email and make an appointment to come in and see them as soon as possible.

Please do this early on and don’t leave it until November or December.


I hope all this is helpful. If you don’t get the advice you need from the sources above, you can contact the UCAS helpline on 0371 468 0 468 or +44 330 3330 230 from outside the UK (have your personal ID ready).

Alternatively, you can ring the school (01747 813111) and we will always do our best to help you.

SarahJane Newland
Assistant Head (Sixth Form)
Email: sjnewland@clayesmore.com
July 2020


(Click here to download a PDF copy of this ‘A Level Results Day Essential Information Guide‘ for Year 13s.)